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We’re Here to Help

Thank you for choosing CBDPOI—your destination for smart robots designed to bring learning, creativity, movement, imagination, and meaningful play into everyday family life.

Company Information

Yantai Longkede Network Technology Co., Ltd.

The official operating company behind the CBDPOI brand. We are a registered technology company based in Yantai, Shandong, China, dedicated to original robot concepts and support.

Brand CBDPOI
Established April 9, 2020
Unified Social Credit Code 91370602MA3RQLJP12
Registered Address 16th Floor, Block B, Sanzhan Business Building, No. 9 Qianjin Road, Zhifu District, Yantai, Shandong, China

Find Answers Quickly

Before contacting us, we recommend visiting our FAQ page for immediate answers regarding:

  • Choosing the right robot for your child’s age and interests
  • Product features, play modes, and initial setup
  • Batteries, charging, controls, and accessories
  • Robot movement, sensors, lights, and sounds
  • Order confirmation, tracking, and shipping times
  • Returns, refunds, and after-sales support

Need Assistance?

When contacting us for technical or order support, please help us resolve your request efficiently by including:

  • Your full name and checkout email address
  • Your order number
  • The name of the robot you purchased
  • A clear description of the question or issue
  • Any troubleshooting steps you have already tried
  • Clear photos or a short video (when relevant)

Product Selection Support

Not sure which CBDPOI robot is the right choice? Tell us the child’s age and interests, and we will help you identify the most suitable option from our collection:

  • Piparo AI Story Robot for interactive storytelling
  • Nuvilo Dream Robot for calming bedtime routines
  • Questari AI Explorer Rover for movement missions
  • Emotera Feelings Friend for emotional play activities
  • Blocksyne AI Builder Bot for construction challenges
  • Beatilo AI Dance Robot for rhythm and movement games
  • Artivo AI Sketch Robot for guided drawing and artwork
  • Botanori AI Nature Scout for nature-inspired discovery
  • Cosmorin AI Space Scout for space adventures
  • Pawli AI Robot Pet for responsive trick sequences

Contact Information

Messages received outside regular hours will be reviewed during the next available service period. Response times may be slightly longer during weekends, holidays, or high demand.

Our Commitment to You

At CBDPOI, we believe robotics should feel approachable, exciting, and enjoyable. Our goal is to help families discover products that encourage curiosity, creativity, active play, and hands-on learning.

We appreciate your trust in CBDPOI and look forward to helping you find the right robot for your family.